Returns & Exchanges

We want you to be completely delighted with your purchase. If you are not 100% satisfied for any reason, you may return the item(s)
for a full item refund or exchange. 

We accept returns and exchanges for up to 7-days after an item was purchased. Items must be unworn, in its original packaging, and accompanied by the Order Invoice. 

How to Return or Exchange a Product Purchased in Canada by Mail

1. Simply mail your unworn merchandise in its original packaging along with your Packing Slip, Sales Receipt or Order Confirmation email. You may want to choose a return shipping method that gives you the ability to track your return shipment. Please note, you will not be reimbursed for the cost of the return shipment.
   
2. Sales Campaign products are non-refundable.

Send the unworn merchandise in its original box with your Packing Slip to: 

290 Traders Blvrd.Unit 3

Mississauga

Ontario L4Z1W7

2. Original shipping charges are not refunded in the case of a return. Your purchase (less any shipping charges) will be refunded
   to your card within 2 business days of receipt.
3. Please note: We do not accept C.O.D.
4. We do not offer exchanges by mail.  You may return your order by mail for a full refund & place a new order online for another style or size.

Refund Policy

Refunds will be applied to the payment method on which you made the online purchase and will appear in the form of a credit. Refunds are
processed to include the amount you paid for the item(s) along with any sales tax which was charged at time of purchase. Shipping fees cannot
be reimbursed unless an item is defective/damaged or there was a fulfillment error. Please allow 1-2 billing cycles for these changes to
appear on your card statement. 

Damaged Product or Fulfillment Error

If you received a defective/damaged product or have an order fulfillment error, we will be happy to arrange and cover the cost of return shipping. Please contact Customer Service and we will provide you with a pre-paid Canada Post return label and pick up arrangement instructions. You may also follow the above instructions for returning In-Store.  To contact Customer Service, please email 
customerservice@yellowclothing.ca

Misplaced Order Invoice

If you have misplaced or deleted the original Sales Receipt or Order Confirmation email, registered users may obtain a new copy by logging into My Account if you have a registered account. The Order Confirmation reflects any discounts, shipping amounts, taxes, and original payment method
details.